Frequently Asked Questions

Everything you need to know about your Caci beauty journey.

Are Caci products suitable for sensitive skin?

Yes, our formulations are dermatologically tested and prioritize clean, non-irritating ingredients to ensure they are gentle enough for even the most sensitive skin types.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product—even if opened—for a full refund or exchange.

Are your products cruelty-free and vegan?

Absolutely. Caci is committed to ethical beauty; we never test on animals, and 100% of our current product line is vegan-friendly.

How can I track my order?

Once your order ships, you will receive an email with a tracking link. You can also log into your Caci account to view your real-time shipping status.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.